Student FAQs

Requesting a New Device
If you are a new student to RKA and need a school Chromebook, please open a new ticket here. When filling out the ticket, please name the subject line "...
Tue, 11 Jul, 2023 at 12:35 PM
Forgot my username or password
Please go to to find your username/reset your password.
Thu, 19 Nov, 2020 at 1:15 PM
Broken Device
If you have a broken device, please put in a ticket on this website and a knowledgable person will get the necessary information from you so that you can ge...
Thu, 19 Nov, 2020 at 1:18 PM
Can't get into Zoom
The most likely cause of you not being able to get into Zoom is that you are not logged into SSO. Even if you think you are, please try the following steps:...
Thu, 19 Nov, 2020 at 1:21 PM
iPad Issues or
Thu, 19 Nov, 2020 at 1:37 PM