Student FAQs

Forgot my NYCstudents.net username or password
Please go to https://idm.nycenet.edu/students/start.form to find your username/reset your password.
Thu, 19 Nov, 2020 at 1:15 PM
Broken Device
If you have a broken device, please put in a ticket on this website and a knowledgable person will get the necessary information from you so that you can ge...
Thu, 19 Nov, 2020 at 1:18 PM
Can't get into Zoom
The most likely cause of you not being able to get into Zoom is that you are not logged into SSO. Even if you think you are, please try the following steps:...
Thu, 19 Nov, 2020 at 1:21 PM
iPad Issues
https://www.youtube.com/watch?v=25CILjaik3M or https://drive.google.com/file/d/1tgOVbjpbM5b4hJx2Vwg6UV1UMQxnjFBD/view?fbclid=IwAR0Ke3XMG5z5107dR6GRd...
Thu, 19 Nov, 2020 at 1:37 PM